Terms of Services

Payment method: Paypal only.
Paypal invoices can also be paid with credit cards.

All prices are $USD.

Commissions taxes will be included in the final amount in your invoice.
T.P.S 5% (federal) and T.V.Q 9.975% (provincial). As a registered business in the province of Québec (Canada), I am obligated by law to charge taxes.

Payment is done upfront.

Complete payment must be done before I start working, no exception. Make sure you are Paypal-ready at the moment of asking for a commission slot. Your commission will only be added to my list once the full payment is made.

Payment plans are available!
- $200 to $1000: 50% upfront, the rest before I start working (usually one payment every 1-2 weeks)
- $1000+ : 30% upfront, the rest before I start working (usually one payment every 1-2 weeks)

I work strictly with Paypal invoices. Do not send a payment yourself. I reserve the right to refuse a commission for any reason left to my discretion.

There can be extra fees to your commission if there are complex details or accessories (wings, armours, weapons, props, etc). What I consider “complex details” is left to my discretion.

Prices are subject to change without notice. If you have already paid for a commission, it will not affect you for that commission. If you ask for a quote on a commission, the amount will be valid for a period of 3 months. Past that delay, you may ask for a new quote.

Once I am done with the sketches, I will send a preview to you for approval. Changes can only be requested during the sketch phase.
Changes on a later step will be an extra fee.

Once the sketches are approved, I will go ahead and finish your commission.

The finished files will be sent to you via the media you contacted me (emails, Discord, or Twitter)

Your patience is appreciated.

There is no deadline on when a commission will be finished. I do my best to complete all commissions in a timely manner, but sometimes my queue can be loaded with several big projects, which can make the wait a bit longer. You can track your slot in my queue at any time on my Trello.

These are DIGITAL files only, no physical copy will be sent to you.

Remember that you are responsible for your files once they have been transferred to you. I do not keep them on my end forever due to storage limitations.

I can rush a commission if you need it by a certain date. However, there will be a fee of +50-100% of the price of your commission as an extra for any expedited work. Please ask beforehand if you need something rushed so I can see if my schedule allows it.

Leave room for artistic interpretation.
I don’t mind strict orders, but please be very clear and give enough details if you want something specific. References pictures are ideals, but if you must use a text description only, please use bullet points with important information. Ex:
- Blue hair;
- Yellow eyes with heart pupils;
- Wears a green T-shirt with a pink flower on the front;

Do NOT try to guilt-trip me into getting free art or discounts. That will get you blacklisted from any transactions with me. My prices are fixed. Keep in mind that I pay my bills and food with my work.

Trying to scam me in any way, disrespecting me, or breaking my ToS, will result in a permanent ban from all transactions with me. If you cannot respect my ToS or your payment plans, do not buy from me.

Any request providing AI-generated images as reference will be ignored.

As the artist and creator of my images, I retain the right to use WIP images, the finished or edited products as part of my portfolio and for posting on my social medias.

I retain full rights to all my images; these commissions are for personal and non-commercial/monetary use unless stated otherwise before commissioning me.

- Personal use: using as your profile picture on social media, your stream schedule or starting screen WITH proper credits, printing yourself a personal version, etc. You do NOT make money directly from my artwork.

- Commercial use: using for merch, vtuber models, twitch emotes and badges, business cards, etc. You ARE making money directly from my artwork.

*Note*: some items already have the commercial rights included in their pricing, such as Vtuber models and Twitch Emotes. Getting commercial rights does not mean you own my work. You are still required to respect my Terms of Services upon commissioning me.

Non-watermarked versions are for personal and private use only, and should never be shared online. If you wish to share a commission you got from me, please use the watermarked version (it’s a matter of safety for both you and me as prevention against art thieves).

Absolutely NO art or media I (Seosaur/Seoxys) created may be used in blockchain-related technology, including, but not limited to, minting/selling as NFTs (non-fungible tokens), cryptocurrencies, and such, or in AI programs, either by a commissioner, recipient of art, or a third party.

Doing so will result in immediate blacklisting from working with me, all rights to art you commissioned will be forfeited, and legal actions may be taken against you.

You can get a refund as long as I have not started your commission. If I have already started, I can send a partial refund, which means you will get a refund for what I haven’t drawn yet only.

I am not responsible for rejected emotes or badges. I will not send refunds if your emote/badge is rejected. I do not mind slightly editing it to increase the chances of getting it approved, but I will not entirely redo them or give you a free new one in case of rejection. When commissioning me, make sure that your idea meets Twitch ToS or the terms of the website you are uploading it on.

Do not file a Paypal chargeback claim against me if you want a refund, talk to me directly instead. Chargebacks will result in you being blocked from any transactions from me, and you may be publicly called out for other artists to watch out. Any artwork made for you will be forfeited in case of chargebacks. That means all rights to my art will belong to me and I will be allowed to resell the pieces to new buyers.

A completed commission will most likely be displayed in my public gallery and on social media.

I can delay a submission however if the art was purchased as a gift for someone and you would like to surprise them, so let me know ahead of time.

A commission may be worked on during my live streams on Twitch. If you’d rather not have your commission streamed, tell me beforehand and I will work on it offline only.

Any personal information is completely and strictly confidential.
Under no circumstances will I ever reveal your private information publicly or to another person (Paypal or personal email, address, name, etc). If you have any concerns about this subject please don’t be shy to talk to me about it.